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Fire & Water - Cleanup & Restoration

Archived Why SERVPRO Blog Posts

SERVPRO of Long Island City Works With Your Maintenance Team When Needed

3/15/2022 (Permalink)

Construction team is looking over a job site. SERVPRO of Long Island City is available 24/7, always available to our clients as needed.

Water damage can occur in many ways in your Queens house, especially if it is a multi-family property. This can lead to water damage that can affect other people in the area. It is important to hire a professional restoration company. It is impossible to see where the water has migrated. SERVPRO technicians bring several moisture detection devices with them to make sure they inspect the entire area and find any areas where the water has migrated. If you don't have the right equipment, DIY cleanup could lead to more problems.

  • Professional extraction equipment
  • Capacity to dry any area that has been damaged by water
  • Locate the water in the structure with devices
  • If necessary, skills to conduct controlled demonstrations
  • Preventative and remedial mold treatments

How do I know what type of water cleaning service I need?

Water damage to Queens property can lead to water damage. The water cleanup type will change depending on the amount of water or the type of water. It can be described as one of three types: black, gray or clean. It is considered a black water condition if the water has been left to sit for more than 48 hours. This is because bacteria could be present.

You are likely to have a clean-level if there was a leak in the supply line or a pipe burst. However, water that came from a dishwasher or washing machine with soap will be considered dirty. In most cases, the risk of getting sick from coming in contact with this kind of moisture is low. Black water is the most serious type of cleanup. It can be caused by sewage backups, groundwater, and water that has been stagnant for more than 48 hours. The SERVPRO technicians will help you find the following information during your first phone call.

  • The extent of water damage to your property
  • The time it takes to call you for cleanup
  • Be aware of any potentially harmful elements

Mold Cleaning & Removal Services New York City

2/21/2022 (Permalink)

Person is spraying a cleaning solution on a mold covered wall. SERVPRO of Long Island City is a trusted source for mold removal and cleaning services, call us today.

Spring is only weeks away and warmer weather is already beginning to creep into the north eastern part of the country. After a wet and wild winter featuring some record breaking storms we are all ready for a reprieve from the cold weather. 

But with this warmer weather comes the chance that mold growth will occur, especially in places where water damage may have gone unnoticed throughout the winter.

When it comes to mold removal you have some options. One option is preform the clean up service yourself. There are several over-the-counter products that you can get at your local hardware store and if all directions are followed and the area to be cleaned is relatively small you should be able properly clean and disinfect the area.

Other times this is not an option, especially if the amount of mold growth has gone beyond the surface of porous materials such as sheetrock, wood or pressed boards. This may also be the case when the size and scope of the damage is beyond what one can handle with a simple rag and bucket approach.

In these instances it is best to call SERVPRO. 

Your local SERVPRO is available to manage, clean and remove mold from your home or commercial property, no matter the size or scope of your project we have the equipment, knowledge and cleaning solutions needed to properly remediate the issue. We will use professional drying equipment to extract moisture from the property that is feeding the mold growth. We will then remove materials such as drywall and carpets if they cannot be salvaged and can offer complete construction services afterwards to complete the repair of your property.

If you experience mold growth in your New York City residential or commercial property, call us today. We are always available to help!

Available 24/7 Water Damage Restoration Team NYC

12/27/2021 (Permalink)

SERVPRO Employees load equipment into a SERVPRO van. Call SERVPRO of Long Island City 24/7 our Water Damage Repair Experts are available to help!

Water damage to commercial and residential properties can occur at night, when temperatures are at their lowest. Heating systems are also at lower temperatures. The winter can cause pipes to burst due to freezing and expansion of water in the plumbing. The water pressure from the pipe that has frozen will push through the pipe and spray water all over the structure. When this happens you need to be able to trust the company you hire to repair or dry the structure to determine the best course. It is often best to remove and replace building materials such as sheetrock, laminate flooring and carpeting. Mold growth can be rapid and could lead to costly repairs. It is best to contact SERVPRO immediately in these situations. Our team works hard to find the most efficient and effective methods for structural repair and drying. We are also familiar with how to remove mold from buildings and homes that have suffered water damage. We are available 24 hours a day, 7 days a week!

SERVPRO Restoration - We are experts in fire, water, and mold removal

12/6/2021 (Permalink)

SERVPRO Techs Load A Vehicle To Provide Restoration Services SERVPRO of Long Island City is Available 24/7

SERVPRO of Long Island City is a leader in the industry of disaster recovery and cleaning services in New York City. We understand the importance and urgency of property restoration. we offer our clients a variety of restoration services, including water damage repair, fire damage repair, and storm damage restoration and construction. Our well-trained staff is ready to tackle any job.

For a quick response, call SERVPRO's emergency services.  SERVPRO can help with any size restoration project, no matter if it is a small or large-scale emergency. SERVPRO has the experience and training to manage all types of property damage from sewage overflows to upholstery and furniture cleaning.

SERVPRO of Long Island City specializes in the restoration of fire, water and mold damage. SERVPRO also offers document restoration services. Our technicians use sophisticated equipment to find moisture in your home and ensure your belongings remain safe. After the SERVPRO restoration team arrives they will evaluate the extent of the damage and give you an accurate quote. They will clean the house thoroughly and remove all traces of odors. 

Educational Facilities: What SERVPRO of Long Island City can do for you.

11/10/2021 (Permalink)

Educational Facility Disaster Restoration Cleaning Services NYC SERVPRO of Long Island City provides disaster restoration services to educational facilities throughout New York City and New Jersey.

Educational facilities in the New York City /New Jersey area are another area where our services can be essential. These services range from disaster restoration services such as water damage removal, fire & smoke damage repair, mold removal or storm damage repair. We also offer more comprehensive services including construction services and project management. 

During the school year it can be difficult to be forced to undergo emergency services; they may cause class cancellations and other delays that impact your student body. This is where SERVPRO of Long Island City excels. Our team will provide the services required to minimize impact to students such as working multiple shifts and night shifts, creating construction/privacy barriers around work zones and providing the latest in drying equipment, odor removal equipment and other disaster related technology.

If your educational facility is in need of the area’s #1 Disaster Restoration and Mold Removal company, call us today.

Water Damage Repair Near Me

9/29/2021 (Permalink)

green SERVPRO vehicles ready to respond We are available 24 hours a day and can arrive promptly to assess the damage and make your home or place of business as safe as possible.

You are probably in an emergency situation when you rush to do a Google search for "water damage repair near me" and you need a team of trained water damage repair technicians to arrive quickly and handle the situation.

SERVPRO® of Long Island City should be your first and only call to set up an expert assessment and begin planning for a successful recovery.

We are available 24 hours a day and can arrive promptly to assess the damage and make your home or place of business as safe as possible.

We offer all aspects of construction services. If there is any further damage to your home, you can simply search for "water damage near me" and get a complete repair experience.

Call SERVPRO® of Long Island City at (718) 440-6994 day or night.

Mold Damage Can Happen Faster Than You Think

3/15/2021 (Permalink)

mold damage door and ceiling Fast mold remediation is a must for the safety of your home and family. SERVPRO technicians are IICRC certified and are experienced for the job.

Long Island City homes with water damage are at risk for mold.

Many people believe that microbial growth only happens with large water intrusion, but the fact is, any moisture can cause mold. Microbes can develop in as little as 24 hours. This means fast mitigation is needed to prevent mold from starting and spreading.

How Does Mold Spread?

Long Island City homes with mold damage are more common than you think. Mold feeds on organic material. As it reproduces, it releases spores into the air. You can’t avoid mold spores, as they are everywhere. The problem is when moisture and spores mix. 

How Does SERVPRO Remediate Microbial Growth? 

Our technicians have access to over 100 proprietary cleaning solutions designed to stop microbial growth. We also:

  • Use a variety of sanitization methods such as foggers, sponges, and sprayers
  • Employ technicians certified and educated in mold removal
  • Inhibit microbial growth quickly with commercial structural drying equipment
  • Odor Control Technicians use EPA registered antimicrobial and ULV foggers to eliminate odors

Preventing mold from returning means ensuring the moisture gets removed. Keeping areas like attics and crawl spaces well ventilated is a must. If you think you have a mold problem, contact SERVPRO of Long Island City at (718) 440-6994 for professional mold damage remediation.

Can Wood Furniture Get Restored After Fire Damage in a Queens Home?

2/17/2021 (Permalink)

Smoke entering room from under door Fires are one of the most stressful events homeowners endure. SERVPRO is always available to restore your home.

SERVPRO Techs Have Specialized Training to Handle Fire Damage to Both Queens Properties and Contents

After a fire occurs in a home, it is not unusual to find all the room's possessions piled in the center and drenched, which is a common tactic used during fire fighting to control the blaze, and in some cases, it saves items from permanent damage. 

SERVPRO technicians work hard for Queens residents with fire damage in their homes. Not all wood furniture gets created equally, and the construction materials can determine the outcome after exposure to the high heat and water. The techs inspect each piece and look for:

  • Irreparable damage to the joints from heat.
  • The need for cleaning away soot and smoke damage.
  • Swelling from water damage with potential to get corrected through drying.
  • Deterioration in composite wood furniture.

Once inspected, the techs use their proprietary cleaning agents and methods to restore the furniture with restoration potential. Any item ruined beyond the point of repair only gets disposed of with the homeowner's approval. 

SERVPRO of Long Island City at (718) 440-6994 is the restoration services company local Queens residents trust with their fire damage cleanup needs. 

What Is One Thing Moms and Dads Run Short of as the Holidays Approach in Long Island City?

12/14/2020 (Permalink)

a pile of wrapped Christmas gifts It will be exciting to see the community at the Alley Pond Environmental Center!

Alley Pond Environmental Center Knows the Answer and Offers Parents Night Out -- Gift of Time to Long Island City Parents

Parents of young children know the pressures as holiday deadlines loom. Alley Pond Environmental Center (APEC) throws crazy-busy Long Island City families a lifeline a week before Christmas. APEC invites parents a Parents Night Out -- Gift of Time.

Wrap up your shopping or gifts without probing eyes, or enjoy a leisurely meal. Whether you take care of preparations or relationships, the Educators at APEC keep the kiddos busy with:

  • Storytime
  • Night hikes 
  • Winter crafts
  • Stem activities
  • Nature-themed games, animal encounters

Children 6 or older need a bagged dinner, snacks, & water bottle.

The cost is $45 per child. Masks are required.

  • When:      December 18, 20205:30 pm – 9:00 pm
  • Where:        Alley Pond Environmental Center

        224-65 76th Ave

        Oakland Gardens, NY 11364

  • Contact:    (718) 229-4000

Borough residents benefit from good partnerships with area businesses, why SERVPRO of Long Island City is your first call for mold remediation. Contact our team at (718) 440-6994 for an honest assessment.

Does Making an Informed Choice Among Queens Fire Loss Recovery Companies Improve the Outcome?

12/6/2020 (Permalink)

fire damaged stove in a kitchen Regardless of which room has been damaged by the fire, team SERVPRO can help. Call up right away for effective services.

Customer Confidence in Queens Fire Damage Recovery Is Not Assumed but Earned: Why Your Local SERVPRO Commits to Comprehensive Fire Damage Training Plus Investment in Cutting Edge Equipment

Devotion to the highest standards of care, diligence, professionalism, and skill is essential to many industries, none more so than the crafting of superlative pianos. Steinway is the name synonymous with excellence in the keyboard realm. And they are crafted in Astoria, Queens.

Who Founded Steinway & Sons?

Henry Steinweg (later Steinway) branched out from cabinet making to small instruments like zithers and guitars before moving on to pianos while learning his trade in Germany. His first piano, a small and square model, was a present to his wife Juliane for their wedding in 1835. He made his first grand piano the next year in his kitchen. Known as “the kitchen piano,” it is on display at the New York Metropolitan Museum of Art with a Steinweg 1836 square piano. Steinway brought his piano and cabinet-making skills with him after his 1850 emigration to New York from his home in Goslar, Germany.

How Did a Piano Manufacturer Develop the Astoria Neighborhood in Queens?

Steinway opened his first shop on Varick Street in the West Village in 1853. After gaining recognition as a rising maker of fine pianos, Steinway & Sons determined to find a space for the factory and other buildings with room to grow and for the family to prosper. The Steinways also were aware of a growing labor movement in Manhattan and were eager to move the firm’s workers away from those perceived pressures. They hoped to meet the workers’ needs for comfort and security differently. As the pathway to personal and professional goals, William Steinway, Henry’s fourth son, bought 400 acres of farmland in Astoria. The company used the land to build a state of the art foundry to cast piano frames, a sawmill to prepare the lumber needed for piano cabinetry, and a production space to create the instruments. Last but not least, the remaining area provided space to create Steinway Village.

What Was Steinway Village?

Steinway purchased the Pike family’s mansion on Long Island Sound for personal use. Later and still known as the Steinway Mansion, it was placed on the  National Register of Historic Places in 1983. The workers who accompanied the company from Manhattan also needed adequate housing. William Steinway had a plan to build Steinway Village to meet the various needs of workers and their families, which included:

  • Preliminary street surveys
  • Construction of employee housing 
  • Provision of fresh water
  • Public school facilities
  • Firehouse
  • Post office 
  • Donation of land for the building of a Protestant church
  • Public bath with fifty dressing rooms
  • Parkland

Did Steinway Village Provide What William Steinway Hoped?

William Steinway had a vision of the workers of the family piano business living in relative comfort, strolling under the spreading boulevard trees in front of their homes on Steinway Street. After the economic downturn in the early 1870s, Steinway Village developed as envisioned. By 1879, Steinway was able to offer the homes for purchase to his workers. Unlike the dreary tenements in Manhattan, Steinway Village homes were open and airy, with windows for adequate ventilation. Attached brick houses were home for factory workers. Single-family freestanding houses on surrounding streets were intended for supervisory staff. Many of these structures still stand in Astoria.

Was Steinway & Sons Involved in Transportation Enhancements in Astoria?

To connect the factory to other areas in the city, William Steinway invested in options whose footprint remains in Queens. Mirroring the opportunities available at the time, Steinway & Sons started with a network of :

  • Horse-car railroads
  • Streetcars
  • Trolleys -- using the Rikers power plant to electrify these cars
  • Ferries

Not only did these investments offer safe and efficient ways for workers to make their way to the Steinway factory, but they gave many the freedom of reliable transportation. Fees paid for the trips provided revenue to make this burgeoning transportation system sustainable. In 1930 at the corner of Steinway Street and Broadway in nearby Long Island City, Steinway Station was built to honor William Steinway’s transportation efforts.

What Did Steinway & Sons Build for Fun?

Eventually called North Beach Amusement Park, the Steinways set aside a seaside venue to offer their workers a Coney Island alternative. Evening events illuminated by the new electrical lighting technology at North Beach were the talk of Steinway Village.

What Is the Status of Steinway Village Today?

Steinway Street and Steinway Place are still thoroughfares near the operating piano factory. Steinway Playground and many businesses use the name Steinway. The “company town” faded after the Great Depression, but the neighborhood is still vital.

Can a Queens  Homeowner Manage Fire Cleanup Alone?

The aftermath of a fire is traumatizing. You might want to try to regain some control over your Queen’s dwelling by digging and starting the cleanup. A DIY approach is contraindicated for a broad range of reasons:

  • Water damage from firefighting efforts often causes structural hazards -- professionals can most safely do removal.
  • Fire residues are toxic and require specialized products and protocols for appropriate removal.
  • Airborne residues can result in poor air quality and require sophisticated equipment operated by trained technicians to contain and vent the contaminated atmosphere.

Why SERVPRO? Our Skills and Experience Deliver Results for Queens Residents

Fire damage scenarios in Queens have many different causes. Fire residues, charring, odors, and damage from heat present a set of interrelated and complicated problems. Resolving all of the aspects needs a highly-qualified fire and smoke restoration company team.

Can One Fire Restoration Company Handle It All?

Over the years, we have invested the best people, training, and equipment, why SERVPRO can manage a fire scene from assessment to rebuilding. Avoid the need to hire a series of contractors by entrusting your fire loss recovery to our wrap-around approach.

Our trained, well equipped, and experienced managers and technicians are why SERVPRO of Long Island City should be your first call. After suffering fire damage, knowledgeable homeowners dial up (718) 440-6994 and expect our crews to arrive promptly.

SERVPRO is Dedicated to Helping Queens Homes During Floods

11/8/2020 (Permalink)

flooded kitchen flooring in front of washing machine Regardless of how the water intrusion entered your home, team SERVPRO can help. Contact our technicians right away for water removal efforts.

Water Restoration Services in Queens is Done Professionally with Qualified Technicians

In 1683 Queens became one of the 12 original counties in the Province of New York. Named for an English queen, it was included in Nassau County until 1899.  The original settlers were of Dutch and English descent and members of the New Netherland settlement. Other settlements followed over the years. The colony was captured by the English and, in 1664, was renamed New York. When New York became consolidated in 1898, it became a borough of the city.

The Flushing Remonstrance

New York played an essential role in the early years of the United States. In 1657 the colonists penned the Flushing Remonstrance. It was a powerful document protesting the Dutch colonial authorities. They were persecuting the Quakers in the area that is now Queens. This document is thought to be the forerunner to the freedom of religion portion in the Bill of Rights.

The Revolutionary War

Brooklyn played a more significant role in the Revolutionary War than Queens, but it still was heavily involved. It remained under British occupation until the Battle of Long Island, which took place in 1776. The British soldiers took up residence in any public inns or buildings uninhabited under the Quartering Act. The American patriot, Nathan Hale, was captured along Flushing Bay. He was hanged in Manhattan.

The Five Towns of Queens County

Until 1784, Queens County was made up of five towns. They included:

  •   Flushing
  •   Hempstead
  •   Jamaica
  •   Newton
  •   Oyster Bay

Another town, North Hempstead, was added in 1784. Many buildings were destroyed by the British and had to be rebuilt after the war.

A Colorful History

Over the years, Queens has had an exciting history. The boundaries and what consisted of what is now Queens were assessed and clarified. Land surveys were carried out in 1899 because of the definition of where Queens was in conjunction with the channel between Rockaway Beach and Shelter Island. Other historical events include:

  •   The Long Island Rail Road was electrified between 1905 – 1908.
  •   Queensboro Bridge was finished in 1909, opening up transportation.
  •   Queens is connected by the New York City Subway from 1915 onward.
  •   The Steinway Tunnel was constructed in 1915.
  •   With the expansion of automobile usage in the 1920s, the Queens population exploded.
  •   In 1939 and 1964, the city hosted New York World’s Fair.
  •   LaGuardia Airport opened in 1939.
  •   JFK Airport, originally known as Idlewild Airport, opened in 1948.

This is just a sampling of the historical events that have taken place in this area of New York.

Making a Big Impact

Today Queens is the largest borough of New York City. This diverse city has the second largest population out of the five boroughs that make up New York City. It is second in the population count out of all the counties in New York. What is interesting is that 47% of the residents are from other countries. It is known to be the most linguistically diverse area in the entire world.

There are many famous landmarks in Queens, including the Aqueduct Racetrack, Flushing Meadows-Corona Park, and the Kaufman Astoria Studios. The diversity of thriving businesses has a serious impact on the economy of New York overall.

Neighborhoods Are Diverse

The people that live in Queens strongly identify with local neighborhoods. While many have no distinct boundaries, residents know which one they belong to. Flushing is one of the biggest and is home to many Asian families. Other neighborhoods include:

  •   Flushing Chinatown
  •   Howard beach, Middle Village, and Whitestone are primarily Italian Americans.
  •   Ozone and South Ozone park consist of Italian, Hispanic, and Guyanese.
  •   Rockaway Beach consists of Irish Americans.
  •   Astoria has one of the largest Greek communities but is also home to Spanish and Italian Americans. 

There are also Romanian, Polish, Albanian, and Serbian communities. It’s an amazingly diverse city.

Hurricane Sandy

Queens is a coastal town, and storms and flooding can occur at any time.  In October of 2012, the impact of Hurricane Sandy was felt in the town. Queens’ Breezy Point area was devastated by a six-alarm fire that broke out due to the hurricane.

Known as Superstorm Sandy, it was one of the most destructive hurricanes in history.  233 people in eight countries were killed, and approximately $70 million in damages occurred. It became the largest Atlantic hurricane to be recorded. The storm surge slammed into NYC on October 29. Streets were flooded, tunnels and subways were submersed, and power lines went down all around the city. Water restoration became a top priority after the flooding. Companies such as SERVPRO were on hand to assist residents when possible.

SERVPRO Mitigates Flood Damage With EPA-Registered Cleaning Products

The sea-level rise is increasing across the shores of coastal cities. This means the risk of flooding increases as well. When a storm like Hurricane Sandy hits, it sends millions gallons of contaminated flood water surging into homes. Professional water restoration is needed at this point.

Our technicians use a proprietary cleaning agent known as SERVPROXIDE. Floodwater, also known as blackwater, is highly contaminated. It is full of chemical waste, bacteria, debris, and dirt. Many factors impact flood cleanup, including:

  •   How deep is the standing water?
  •   What are the contaminants in the water? Is it salt water?
  •   To what extent is the home affected?
  •   How fast can remediation begin?

Whenever possible, we use non-toxic chemicals. SERVPROXIDE is a hospital-grade disinfectant. It is a stabilized chlorine dioxide-based agent that is a powerful microbial. We are proud of its low toxicity rating from the EPA. It dissipates rapidly and is practically odorless.

SERVPRO® Industries, Inc. is a proud member of the EPA’s Design for Environment (EPA/DFE) initiative. We use other environmentally cleaning agents as well. These include Carpet & Upholstery Green Clean, All Surface Green Clean, and Window Green Clean. What this means is SERVPRO of Long Island City can clean and restore while keeping the earth safe at the same time. Contact us for water restoration services in Queens at (718) 440-6994.

What Do I Need For Cleanup of Water in My Queens Home?

9/7/2020 (Permalink)

woman looking at water damage in a pipe in a wall If your home or apartment suffers from water damage, quickly reach out to SERVPRO for effective mitigation services. We are here 24/7.

SERVPRO technicians bring everything needed to restore your Queens property from water damage

There are a lot of ways water damage can happen in your Queens home, and mainly if you live in a multi-family building, the water in your house can also affect others in the vicinity. That is why it is crucial to bring in a professional restoration services company. You cannot tell where the water migrated to by sight alone. SERVPRO techs bring a host of moisture detection devices to ensure that they scope the entire area and determine anyplace that the water migrated into. Doing DIY cleanup can create more issues unless you have access to:  

  • Professional extraction equipment  
  • Ability to dry the area damaged by water  
  • Devices to locate the water within the structure
  • Skills to perform controlled demo if necessary
  • Preventative mold applications or remediation of existing infestations

How Do I Know What Type of Water Cleanup Service I Need?  

Once water damage occurs in your Queens property, the water cleanup type changes as water degrades or due to the type of water present. It gets described as one of three types: clean, gray, or black. If the water in your home has been allowed to sit for over 48 hours, it requires handling as a black water situation due to the probability of the presence of bacteria.

If the water spill in your home involved a pipe burst or supply line leak, you are probably dealing with a clean-level, however, if the water came from a washing machine with soap in it or water from a shower or dishwasher. The potential for illness from coming into contact with this type of moisture is minimal in most cases. The most severe kind of cleanup involves black water, which can emanate from toilet backups, sewage, groundwater, or water that has stagnated longer than 48 hours. During your initial phone call with SERVPRO, the technicians you speak with will find out:

  • The nature of the water damage in your property
  • The length of time between the event and your call for cleanup  
  • Knowledge of any harmful elements present  

Equipment Needed For Water Extraction  

Before the removal of the water in Queens begins, the techs use various kinds of moisture detection throughout the home to determine the migration path. If water from an overflowing tub ran through the floor joists into a neighboring property, it is vital to address that situation, so the building materials do not wick the moisture, and an ideal harbor for mold growth does not occur.

Using equipment to probe into floors and walls as well as thermal imaging, the technicians can build a reliable scale for the size of the water removal needs. Moisture detection units that work on radio waves are also helpful for monitoring the drying process and ensure that drying goals get attained.

The extraction equipment most often seen used by the techs is their portable pumps. These maneuverable units are compact but have immense pulling power for water removal. The wands make it simple to extract water from hard-to-reach places and also have attachments such as weighted heads for use on carpet and squeegees for use on a concrete slab and tile floors. When standing water is more than 2-inches deep such as in a water tank failure or flood damage in a basement, the techs have submersible pumps that can get to work without delay in these conditions. When water removal needs are massive, the techs have access to powerful truck-mounted removal systems. It is common for SERVPRO techs to perform several "dry" passes where moisture no longer appears to get lifted, this assists in lessening the drying times needed to hit the preset interior humidity goals.

When the SERVPRO green service vans arrive for the mitigation in the property, the techs bring every piece of equipment they will need based on the initial phone interview. This attention to detail and treating every job as unique means they always have the right amount of extraction and drying equipment on-site to fit the needs of the homeowner for the best outcome.

Deploying multiple air movers along with the dehumidification equipment dries the problem areas in the home quickly. Because the technicians have access to a broad array of equipment, they can handle the cleanup of water in properties of any size.

SERVPRO of Long Island City at (718) 440-6994 brings their large selection of water cleanup equipment and skills to local properties in need. The techs can restore homes to their original condition "Like it never even happened."

Where Do I Begin to Return My Home to Normal After A Fire?

5/26/2020 (Permalink)

fire damage home Don't worry about who to call for the restoration of your Queens home. Call SERVPRO to mitigate you fire problem.

Have SERVPRO Clear, Clean, and Restore Your Queens Home

Fire can happen in any home in Queens. The resulting problems can be as mild as a coating of soot residues throughout a garage or kitchen, or as severe as the destruction of load-bearing walls and other support structures. 

Is the Damage to My Home just Burned Property and Soot over Everything?

No. At SERVPRO, we understand that fire damage in Queens is more than just scorching and covering everything in ash and soot residues. If the fire burned for an extended time, flames could have reached the roof or burned deep into surrounding walls, and shattered windows. Fire Restoration Technicians also perform the following, protective tasks:

  • Board up windows and doors
  • Cover damaged roofs with tarps or plywood sheets
  • Remove water left by fire-fighting efforts

Can SERVPRO make these Repairs as Well?

Yes. SERVPRO has trained construction experts who can perform any repair and reconstruction effort except for complete replacement of your home.

No matter how small, or large, the fire; contact SERVPRO of Long Island City to schedule a service call, inspection, or simply to ask questions. Call today at (917) 444-9336.

Certified: SERVPRO Cleaned – a defensive cleaning program

5/20/2020 (Permalink)

Table tent signs describing the Certified: SERVPRO Cleaned program on top of a wooden table. Our defensive cleaning program gives your business a way forward by providing your employees and customers ongoing safety and assuredness.

Let us help you get back to business

As our communities re-open in Queens, we’re all moving back toward a new kind of normal. The expectations of visitors, customers, and employees who come into our establishments have evolved, and staying safe and well is a top concern. The global COVID-19 pandemic has changed what it means to be clean, and we’ve developed a program to help your business meet the new higher standard of clean that is now expected.

Certified: SERVPRO Cleaned is a defensive cleaning program we’re offering to businesses and commercial locations to address the current COVID-19 pandemic. This proactive viral pathogen cleaning program goes well beyond janitorial or carpet cleaning. By choosing Certified: SERVPRO Cleaned, you, your employees, your customers, and your community can rest assured that you’ve selected a higher cleaning standard – you are Certified: SERVPRO Cleaned.

Extensive training and specialized products

As the #1 choice in cleanup and restoration*, we stand on more than 50 years of experience and expertise to help your business become Certified: SERVPRO Cleaned.  Beyond fire & water, SERVPRO professionals are trained and experienced in biohazard decontamination and chemical spills – always adhering to the cleaning and decontamination standards set by the Centers for Disease Control and Prevention and local authorities. 

From formulating and creating our proprietary cleaning products, like SERVPROXIDE, at our headquarters in Gallatin, TN, to taking the utmost care while disinfecting, we will ensure you and your business are set up to inspire consumer confidence as the economy continues to reopen.

3 C’s – Consult, Clean, and Certify

When the stakes are this high, you want a partner who has developed an industry leading, proprietary training program, cleaning solutions, and remediation processes over decades. We’ve cleaned up some of the most challenging biohazards imaginable. Certified: SERVPRO Cleaned reflects our unique experiences and capabilities. The program is grounded with our unique 3 C’s: Consult, Clean, and Certify.

  • Consult – Every business is different, which is why you’ll be assigned a Cleaning Protocol Consultant who understands your business and will create a cleaning program to meet your specific needs. This program will be developed based on your business type, size of space, amount of high frequency touchpoints, foot traffic and congestion points.
  • Clean – Based on your specific business needs, your location will undergo a thorough, deep clean, using exclusive cleaning products, according to protocols set forth by the CDC. Our employees have years of experience, and we will go beyond the scope of work that regular janitorial staff perform. Cleanup procedures generally include cleaning of porous and non-porous surfaces, disinfecting of non-porous surfaces, cleaning and disinfecting of equipment, tools, and/or supplies used for cleanup process, and disposal of hazardous materials.  In the event of a suspected or confirmed COVID-19 event, we will be there cleaning within 24 hours to ensure you get back to business as quickly as possible. 
  • Certify - Once your business location has been Certified: SERVPRO Cleaned, you will gain access to proprietary signage, digital emblems, and other collateral that communicates that you’ve selected a higher standard of clean available to help protect your employees and customers. And because we add the day, month, and year to that proprietary stamp of clean, your guests will know that not only did you choose Certified: SERVPRO Cleaned, but that your location is being cleaned regularly at this standard.

Call today for a Certified: SERVPRO Cleaned consultation

We’re Here to Help – 24 hours a day, seven days a week – until life is back to normal in the communities we all call home.

Call SERVPRO of Long Island City today at (718) 440-6994 for your Certified: SERVPRO Cleaned consultation.

* #1 Choice in cleanup & restoration based Commercial Attitude & Usage Tracking study. Polling 816 commercial business decision makers on first choice for future needs related to cleanup & restoration work. Study conducted by C&R Research: October 2019

Certified: SERVPRO Cleaned means professionally trained SERVPRO franchises perform the requested cleaning, sanitizing and disinfection services according to proprietary SERVPRO protocols and recognized industry and CDC standards with EPA approved cleaning products to deliver a SERVPRO certified cleaning experience.  Each SERVPRO franchise is independently owned and operated.

Queens and Long Island City Residents Can Count on SERVPRO

3/25/2020 (Permalink)

Images cartoons of hurricane, fire, storm Queens and All Our Neighbors Can Rely on SERVPRO for Cleanup, Restoration, and Disinfection.

For Comprehensive Cleanup and Remediation Services in Queens and Surrounding Areas, Rely on Your Local SERVPRO

With more than eight and a half million people sharing the boroughs of New York City as a place to call home, the need for cleanup, disinfection,  restoration, and recovery is as sleepless as the city itself. Our SERVPRO team can help with an all-inclusive approach that can not only remedy the immediate consequences of a disaster, but also provide lasting solutions and rebuilding for Queens, Manhattan, and Brooklyn homes and businesses. One of the advantages of choosing our team is the extensive experience and education that our technicians receive to acquire endorsements from the Institute of Inspection, Cleaning and Restoration Certification (IICRC.) We can offer a fast and confident response when disasters strike.

Water

Water loss incidents are among the most anticipated disasters that affect Queens properties throughout the year. Because of the long list of potential causes, from freezing pipes in the winter to appliance failures, we stay prepared for your emergencies with stocked trailers and service vehicles ready to mobilize right away. We can often respond to customers within minutes, helping to spread the news fast to our field technicians to roll out from our SERVPRO facility.  

Because of the harsh winters that we can experience along the east coast, freezing can damage homes and businesses in direct ways. Water damage can often result from the bursting of pipes exposed to freezing temperatures for prolonged periods. These breaches can leave your Queens residence contending with a high volume of internal flooding. We have a wide array of water extraction tools that can help.

The mitigation that we can provide Queens properties can help to reduce the out of pocket expenses and total losses of our customers. Emergency services can begin as soon as our team arrives at the damaged address, including focused demolition to provide access to extractors, air movers, and dehumidifiers. Evaporative drying techniques can remove moisture continually until we have reached the established baseline for adequate drying.

Fire

Because of the higher volume of apartment buildings and adjacent structures throughout Queens, fires can have more than just an impact on where it starts. Firefighters work quickly to quell a spreading disaster like this, though restoration is often a challenge of its own. Damage assessment can allow our responding technicians to have a better understanding of the extent of the trouble and what restorative practices are necessary. We can reduce property damage with a fast response to the scene, and this is possible with our centrally located facility.

Cleaning up after a fire loss can mean many different tasks, all of which can reduce the severity of airborne contaminants, lingering odors, and worsening content deterioration. In many cases, debris removal can have a positive effect on the remaining recovery tasks. We also have potent cleaners and cleansing agents that can emulsify or dissolve oily residues and soot resting on exposed surfaces throughout your Queens property. If your belongings are still at risk or in need of focused cleaning efforts, we can move these possessions to our warehouse for immersive cleaning techniques with our ultrasonic tank, deodorization with ozone chambers, and other restorative practices.

As you might expect, many of the structure fires that start in Queens result in more damages than even experienced restoration professionals like ours can fully help. Instead, we have a licensed team of in-house residential and commercial contractors to help. With the combined efforts of our cleaning technicians and our experienced general contractors, we can make most fire losses “Like it never even happened.”

Storm

Storm losses are nothing new to the east coast, especially New York City. From blizzards and hurricane-strength storms to cold snaps and hailstorms, we can stay prepared for the threats that your Queens home might take. During the winter months, conditions like ice damming forming on shingled roofs can threaten to flood attics and upper floors of aging structures in the area. With both residential contractors in-house and mitigation specialists to help with water cleanup and removal, we can provide comprehensive restoration services when it matters most.

While our contractors can handle the immediate needs of your residence, such as board up and tarping for damaged roofs, they can also help with full-scale remodeling and build back when restoration completes. Flooding can be a devastating situation that can only get worse without water removal and drying techniques accompanying temporary construction solutions. We have a wide range of extraction tools that we can use for Queens properties, including electric sump pumps, trash pumps, and wet vacuums.

Massive commercial structures can benefit from our large loss recovery team, whose experience and preparedness have allowed for traveling around the country to help with substantial natural disaster recovery. Back here in Queens, these same technicians and techniques get used to putting life back to normal after storm and flood losses.

Mold

Higher humidity concerns, hydrostatic pressures leading to moist basements, and inadequate drying of water losses in Queens homes can all become factors that allow for mold growth. Under the right damp and warm conditions, microbial threats can form when spores seat into organic materials like fabrics, drywall, and wood. With how quickly the newly forming colonies can spread throughout a damaged area, the disaster can become hazardous for those exposed.

Microbial presences can allow for volatile organic compounds to circulate in the environment, which can agitate respiratory conditions in the occupants of the house or encourage other health effects. Remediation of these threats in your Queens home begins with drying out the moisture permitting mold colonization and using a variety of techniques to remove surface organisms. If a colony is too deeply seated into materials like drywall, it is often more economical for our contractors to remove these compromised portions of the wallboard.

With accreditations from both the IICRC and the National Organization of Remediators and Mold Inspectors (NORMI), along with recognition as a mold reconstruction contractor through the State of New York, we can help your Queens home through nearly any hurdle of recovery after a microbial threat.

We’re Faster To Any Size Disaster, and you can reach our SERVPRO of Long Island City team anytime you need us at (718) 440-6994.

We are Cleaning Experts

3/17/2020 (Permalink)

hallway in a school with brown carpet, blue lockers and wood doors Healthy specialty-cleaning methods are available to protect your halls. Call now.

SERVPRO is Here to Help during this time of need

During this unprecedented time caused by the global pandemic of coronavirus, this is a reminder to our customers that we are specialists in cleaning services, and we adhere to the highest cleaning and sanitation standards.

Specialized Training

We are prepared to clean and disinfect your home or business, according to protocols set forth by the Centers for Disease Control and Prevention. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform on a daily basis.

The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets and tables. Other spaces mentioned in the CDC’s guidance for commercial spaces include:

  • Kitchen/Food Areas
  • Bathrooms
  • Schools/Classrooms
  • Offices
  • Retail Spaces
  • Water Fountains
  • Shelving/Racks
  • Sales Counters
  • Carpets and Rugs
  • Stair Handrails
  • Elevator Cars
  • Playground Equipment
  • Fitness Equipment

Specialized Products

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities.

Call Today for a Proactive Cleaning

If your home or business needs deep cleaning services, call the experts today – SERVPRO of Long Island City, (718) 440-6994

Common Walls, Shared Water Damage in a Queens Row House--Better Call SERVPRO!

2/18/2020 (Permalink)

Installation of new drywall and insulation Is Your Back Up Against the Wall in Your Queen's Row House? SERVPRO Has Water Loss Solutions

Tricks of the Trade: Why SERVPRO Succeeds with Water Removal in Queens

Semi-detached and row houses in Queens provide some challenges when excess moisture after a water loss requires elimination. Some of the issues are common to detached houses, but others arise from the connections between households. Our skilled technicians have options when it comes to water extraction; why we are familiar with the hoops, we might need to jump through to get the moisture out of the structure.

Where Is the Water?
When two separately owned residences share interior walls as do many homes in Queens, water removal can get tricky. After a substantial quantity of water pours over the floors after because a pipe leaks or the dishwasher overflows, it seems to disappear quickly. Crossing your fingers and hoping the problem solved itself cannot be your response. Sharing more than a wall with your neighbor is also possible as the water flows without respect for boundaries.  Skilled technicians discover where the water migrated to remove it, why hiring our team is crucial if you want to avoid continuing building material deterioration and secondary damage like mold growth. We use moisture detection and metering tools to find and measure the amount of water in structural components. Thermal imaging helps find hidden caches of water in building cavities.

Removal Strategies for Particular Issues
Tight spaces are a reality for the compact housing stock in our community. These constraints are why SERVPRO has not only high capacity, truck-mounted extractors, but also portable units that can be carried like backpacks into nearly inaccessible spaces. When water goes visiting between walls, we can use different techniques and equipment like the Injecti-dry that accesses building cavities through holes or controlled flood cuts that permit water release. Damaged hardwood flooring responds well to sealed floor mats attached to our extractors, the negative pressure or suction pulling the fluid from several layers of subfloor as well.

Help with Insurance Intricacy
Coping with the insurance claim process can be outside of your experience, but our team is comfortable with the communication and documentation that keeps your out of pocket costs manageable. Our customer-centric approach is why SERVPRO’s commitment to helping with all aspects of a water removal job takes you and your family from devastation to “Like it never even happened.”

We have the talent technicians and cutting edge equipment needed for your residential water removal needs, why SERVPRO of Long Island City should be your first call. Contact our team at (718) 440-6994 for a swift recovery.

Cold Fall Nights Are Ahead

11/4/2019 (Permalink)

SERVPRO drying equipment setup outside of a New York City building. SERVPRO of Long Island City is available to handle any sized disaster in New York City.

With Thanksgiving only a few weeks away all of us here in the northeast know that the cold fall and winter nights will be upon us any day now. In fact, a look ahead into this week's forecast shows that this will be the first week this fall where the temperature will dip below freezing... and there is a potential for some snowfall on Friday! This is why right now is a great time to get to know your local SERVPRO. In a water damage or fire damage emergency, which are far more typical in the winter, we are available at a moment's notice to help mitigate and repair the issue. And, when you contact your local SERVPRO office, you can be assured a timely response. Call our office 24/7, (718) 440-6994

Flash Floods & Thunderstorms

7/23/2019 (Permalink)

So far in the northeast, the summer of 2019 has been just about perfect, but this weekend culminated in a record-breaking heatwave followed by thunderstorms and heavy rains lasting up to 12 hours. Many areas saw flash flooding during this time.

Flash floods and heavy rain can be potentially dangerous for many reasons. The first reason is the road. Driving in these conditions is difficult and it can be extremely hard to determine the depth of water on the road before it is too late.

Basement flooding also becomes a major issue, especially when the area is already saturated, as is most of the northeast.

If your home or business was damaged from or took on water from this most recent rain event call us now. The warm weather will be back tomorrow and damp buildings will be susceptible to mold growth, we can help. We have drying equipment and technicians available 24/7.

Contact our offices today.

Large Loss Restoration & Construction

5/15/2019 (Permalink)

In a disaster restoration scenario, why choose SERVPRO? The answer is simple, peace of mind.

When a natural disaster, a fire, or even the wear and tear of time has caused damage to your home or business you need a restoration and construction team you can trust. We are prepared for any project and have the capability to grow our team and resources as needed if the restoration project is worse than expected and requires more immediate attention. We are so much more than your typical contractor and offer more value and better communication during restoration construction because it is already part of our day to day protocol.

Our experience cannot be understated. With almost 20 years in business, we have been part of recovery efforts in many of our countries largest natural disasters and are available to help our home communities 24/7. If you are in need of restoration and construction services make us your #1 call SERVPRO of Washington County.

A Team On The Rise

4/18/2019 (Permalink)

We are fierce competitors always striving to improve our game. This is how we approach every job, with a dedication to hard work and an understanding that we should always be learning and improving from our experiences. We have been on the front-lines of some of the countries biggest natural disasters where we managed every stage of the recovery & reconstruction process. 

Our aggressive work ethic has helped us to earn the trust and respect of many well-recognized subcontractors including many of the north easts largest reconstruction contracting companies who rely on us when everything is on the line.

Of course, our experienced professionals can only be as good as their equipment allows. We boast an impressive inventory of restoration equipment allowing us to be prepared to manage and mitigate multiple disasters at one time.

We are proud of our team and will continue to build upon the hard work that has brought us so far already!

We are here when you need us.

11/1/2018 (Permalink)

Recently we were called upon by a local school for an emergency cleaning. This wasn't our typical emergency, such as a flood, fire or storm damage, but instead was a job that needed to be completed quickly due to the start of the school year!

When preparing to open for the 2018-2019 school year many teachers and faculty complained about a musky odor in the building. We were called in to test the quality of the air in the building and were able to detect impurities in the air, and with only 3 days to go until the start of school.

Due to the expedited time schedule, we brought in dozens of techs and a management team that would teach and lead our techs to ensure the school was safe and ready for students on the first day.

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