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Fire & Water - Cleanup & Restoration

SERVPRO of Long Island City is Hiring

11/6/2017 (Permalink)

As a valued SERVPRO® employee, you’ll be part of a stable, growing company offering state-of-the- art customer service and products throughout the United States. You will receive a competitive pay rate, with great opportunity and the ability to work with a talented and supportive team that is growing 10 years strong!

We are adding motivated people to our team in several capacities. We are seeking someone who has community relationships in Long Island City, NY with excellent communication skills, and who is a focused and driven. If you are self-motivated and have superb interpersonal skills, then you will thrive in this work environment. Our idea of the ultimate candidate is one who is proactive, experienced, truly enjoys providing superior service, and loves taking ownership.  

Read over the responsibilities, minimum requirements and then apply online today!

Some of the Responsibilities

• Provide excellent customer service.

• Compile and maintain online internal database of customer contact.

• Participate in networking events and be a local face for our franchise.

• Conduct presentations to professionals in our industry.

• Complete documentation, as appropriate.

• Assist other departments as needed.

• Take the initiative on other tasks as assigned and as needed.

• Achieve sales volume goals.

• Maintain existing accounts and source new ones.

• Be Dymanic 

• Social media postings

• Engage with Co workers and Clients

• Focusing on Property mangers relationships

• Daily reporting and use CRM

Minimum Requirements

• Clean driving record.

• Minimum 2 years outside Sales, Marketing or Customer Service Rep experience. Outside sales experience a plus. Insurance, real estate, or risk management background a plus.

• Experience with Professional Sales or Marketing Associations a plus.

• Outstanding written and verbal communication skills, including proper pronunciation, grammar, and a consistently courteous and professional tone of voice at all times.

• Possess polite, confident and excellent customer service skills, including listening and questioning skills.

• Ability to handle both rejection and success.

• Excellent organizational skills and strong attention to detail.

• Very self-motivated and goal-oriented.

• Ability to multi-task.

• Experience with database management and CRM tools.

• Proficient in Microsoft Office (i.e., Outlook, Word, Excel).

• Bachelors degree preferred.

• Current involvement in one or more community organizations.

• Work under minimal supervision.

• Credit Check

• Motor vehicle check

Primary Role: Promote and sell franchise services in our Long Island City, NY territory, which results in meeting or exceeding assigned sales goals. Grow and develop customer base by utilizing a systematic process to identify new prospects and to routinely contact and follow-up with customers. Conduct repetitive contact calls to build relationships and educate the customer on why SERVPRO® is the best cleaning, restoration, & construction company. 

  1. Salary
  2. Commission schedule (paid 1st of month on collected sales)
    1. Commission of Direct Sales
      1. Estimated sales per year: 1,000,000.00
      2. 3% commission, minus subcontract.(i.e. dumpsters, tradesmen, contract labor.)
  3. Health Benefits
    1. Employer will contribute 100.00 per month toward selected company plan.
    2. We currently do not offer dental.
    3. Effective after 60 days of employment. (Plan policy)
  4. Must following expense policies.
  5. IPad and iPhone will be provided.
  6. Must follow SERVPRO Corporate Policy.
  7. 401k contributions, per plan policies. (180 days before eligible, Plan Policy)
  8. Performance review in 60 days.

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